Shipping Policy
1. Shipping Methods and Delivery Times
We offer a variety of shipping methods to meet your needs. The estimated delivery time depends on your location and the selected shipping method.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (order must be placed before 12 PM EST)
2. Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected and your delivery location.
3. Order Processing
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing tracking information. You can track your order on our website or directly through the shipping carrier's website.
5. Shipping Restrictions
We currently ship to [list countries/regions you ship to]. If you are located outside of these areas, please contact our customer service for assistance.
6. Damaged or Lost Packages
If your package is damaged during transit or goes missing, please contact us at [customer service email] within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.
7. Customs Duties and Taxes
International orders may be subject to customs duties and taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the shipping cost.
8. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Please review this page periodically for any changes.
Contact Us
For questions regarding our shipping policy, please contact us at: